Protecting Your Workforce and Machinery During COVID-19 Uncertainty

As North America comes out of isolation, plant managers, maintenance teams, and individual employees will assess the risk and impact of COVID-19. Some common concerns include:

  • How do we assure our people are not going to pass along the virus and start a second wave?
  • What machinery issues can arise with forced downtime, delayed maintenance, and system re-starts?
  • How can we save costs with the Covid-19 financial impact?

At Reliable Industrial Group, we are ready to assist plants who need to protect both their workforce and machinery.  Whether you are restarting systems, increasing or changing production, pushing out pre-commissioning activities, delaying scheduled maintenance, or looking for cost saving programs our team of certified plant technicians can be on-site within 48 hours anywhere in the U.S.

To protect your employees from COVID-19, we offer Coronavirus Cleaning Services that disinfect high traffic, high touch areas such as control rooms, bathrooms, common areas and more. Thorough disinfection and virus spread prevention can be done between shifts, daily or weekly to give your staff confidence that they are not endangering loved ones as they come home from their workplace.

Many plants were forced to quickly pivot, shutdown or change production with skeleton crews to help prevent the spread of Covid-19. In many cases, this meant there was no time for thorough shut down or foreign material exclusion processes to take place, which can place machinery at risk long-term.

RIG’s trained personnel are ready to help keep you up and running. Whether you are restarting, re-tooling, or looking for long-term cost savings, our team of certified plant reliability technicians can help.  We offer:

In addition, some of our service programs are designed to save you both time and money which may help during these uncertain times. Our “Best-In-Class” Lubrication Programs lower long-term costs by creating a custom lubrication and maintenance program that ensure machines are always operating at OEM recommended ISO levels, recycling or reconditioning oil to lower the cost of purchasing new oil, and providing embedded technicians when appropriate.

Our partnership with ExxonMobil Lubricants as the MobilServ℠ Integrated Lubrication Services Program Provider allow us to work with your team’s lubrication needs from cradle to grave for each piece of machinery. For help coming back on-line or additional information on any of programs email: [email protected] or call 800-770-4510.

We stand with those who make the world work!

ExxonMobil Expands Mobil Serv℠ Program with Reliable Industrial Group

  • Mobil Serv has expanded its integrated lubrication services program to be an end-to-end solution for all plant commissioning, reliability and integrated service needs
  • ExxonMobil and Reliable Industrial Group engineers will work with customers to deliver a full range of services including machine performance insights and on-site support

SPRING, Texas ExxonMobil announced today it will expand its Mobil Serv℠ integrated lubrication services (ILS) program to provide a holistic maintenance solution for industrial operators in North America. Together with maintenance services provider Reliable Industrial Group (RIG), the Mobil Serv ILS program will be an industrial end-to-end solution for all plant commissioning, reliability and integrated service needs.

By utilizing RIG’s largest fleet of pre-commissioning and reliability service equipment in North America, the Mobil Serv | RIG team will be able to provide operators with end-to-end support for a range of services across a plant’s entire lifecycle, including vibration analysis and various flushing, oil-related preventative maintenance and pre-commissioning services. Most providers specialize in only one of these service categories.

Most importantly, this program goes beyond simple service execution. Through the Mobil Serv | RIG team’s lubrication and machine systems performance expertise – as well as services such as Mobil Serv Lubricant Analysis, energy efficiency testing and on-site inspections – operators will have better access to critical data and insights about their operations and can work with the team’s experts to build tailored lubrication strategies that help achieve their business ambitions. For larger operators, Mobil Serv | RIG will also be able to embed certified and well-trained technicians on-site at the customer’s location to help with daily program management and execution.

“In today’s increasingly complex operating environment, companies want partners who can be available on-demand and can serve all their needs,” said Matt Dinslage, ExxonMobil’s brand and strategy advisor for Mobil Serv in North America. “Our new relationship with RIG enhances our already strong field presence and ensures we can help customers build and execute maintenance solutions that help them achieve their productivity and sustainability ambitions.”

The enhanced Mobil Serv ILS program also includes training and consultative services to help operators navigate technology and workforce challenges related to the accelerating pace of technological change and the emergence of a new generation of workers.

The Mobil Serv | RIG team leverages decades of experience from around the world to help customers better interpret machine insights on their own. The team can also provide regular training to help younger generations of engineers learn quickly and help more experienced engineers take full advantage of today’s most advanced technologies.

“Cutting-edge manufacturing technologies – as exciting as they are – can’t help a business if its maintenance team doesn’t fully unlock its capabilities,” said Jason Bandy, president of RIG. “One of the most exciting outcomes of our relationship with the Mobil Serv team is that we will deliver insights and services to customers across the region while also working hand-in-hand with customers to train their teams to make some of these decisions themselves – helping improve the long-term success of their businesses.”

The enhanced Mobil Serv ILS program is available to industrial operators of all sizes across the United States, Canada and Mexico.

About Reliable Industrial Group

Reliable Industrial Group (RIG) ( has locations throughout the U.S. and Canada, with primary service operation in Houston, Texas, RIG performs technically advanced highly specialized industrial pre-commission cleaning, oil flushing, chemical cleaning, varnish mitigation, steam and air blows, hydrolazing and other emergency, pre and post operational decontamination services to guarantee system cleanliness on critical turbine, compressor and hydraulic systems in the US, Canada and Mexico. The company was founded in 1989 and is experiencing consistent growth by providing the market with technically trained operators and engineers. For more information please call 800-770-4510 or contact [email protected].

About ExxonMobil Fuels & Lubricants

ExxonMobil is one of the world’s largest suppliers and marketers of fuels, lubricants and specialties, including lubricant base stocks, waxes and asphalt. Tracing its lubricants history to the Vacuum Oil Company, formed in 1866 and acquired in 1879, ExxonMobil has been at the forefront of lubricant technology innovation for more than 150 years. Its breakthrough products have helped to power some of mankind’s greatest technological feats, including the first gasoline-powered automobile, the first electric generating system, the first powered flight and the first space shuttle launch, among others. Today, ExxonMobil continues to develop new lubrication solutions for tomorrow’s machinery, to help keep the world moving.

The Complete Field Guide to Lubricant Maintenance & Troubleshooting

The more contaminates floating around your fluids, the more wear and tear your systems and equipment take. To know  whether you are putting machines at risk, you have to know what contaminate levels are safe. Use this guide to learn how to:

  • Correctly identify, analyze and improve lube oil contamination problems
  • Interpret and set ISO code targets
  • Select the correct methods for sampling and analyzing fluids
  • Flushing best practices,
  • Use helpful conversion charts
  • And more

Why You Should Be Hydrolazing Before Steam & Air Blows

Hydrolazing, sometimes also called Aqualazing, is a newer turnaround service that can drastically enhance the results of steam and air blowing. This high pressure water jetting method is effective at removing mill scale, construction debris, and process deposits.

Benefits of hydrolazing include:

  • Reduces the cleaning times and costs of steam and air blowing services by up to 75%
  • Requires 80% less de-mineralized water
  • Cuts natural gas requirements in half
  • Zero environmental impact because no chemicals are required
  • Shaves 5-8 days off of average steam blowing procedures

Hydrolazing is an effective pre-commission and plant reliability service that is appropriate for:

  • 2×1 HRSG plants
  • Process equipment experiencing degraded performance from water contamination or process deposits
  • Process pipes, which it can clean at a lower cost than chemical cleaning methods

Get Pricing or Talk to the World Leaders in Precommission & Plant Reliability Services about Hydrolazing, Steam Blowing and Other Services: [email protected] +1 281-339-5751

PetrolinkUSA and Cogen Cleaning Technology Join to Form Reliable Industrial Group

HOUSTON, Texas – (Business Wire) October 30th, 2018 – PetrolinkUSA and Cogen Cleaning Technology have joined forces to expand the current platform of industrial reliability and global pre-commission services. The new name of the holding company for the two brands is Reliable Industrial Group (

Bringing together PetrolinkUSA and Cogen Cleaning Technology will expand the geographic footprint to better serve the global precommissioning and reliability services market by allowing quick response for operations and engineering execution with the largest fleet of pre-commissioning and reliability service equipment in the industry. The RIG strategy will be focused on bringing in proven processes, training and technology to expand market share, and deliver reliable services to a broad range of global customers.

Cogen Cleaning Technology ( provides a complete range of pre-commission cleaning needs, including; Steam Blows of headers, boilers, HRSG’s and process lines, Airblows of HRSG’s, boilers, and process equipment, Gas Line Air Blows on underground and above ground piping up to all users, Hydrolazing of piping systems, ACC’S and vessels, Hydrostatic Testing of all vessels, piping and pressure parts, Circulating Degreasing & Citric Acid Cleaning of HRSG’s, boilers and piping, Circulating Degreasing of HRSG’s and Boilers, Line Purging, ACC steam Flushing, Oil Flushing of all rotating equipment, Surge Flushing of process lines and Vaporphase Flushing

Gregg Alper, President and Owner of Cogen Cleaning Technology is recognized as a proven industry leader with over 25 years of experience planning and engineering global pre-commissionining projects. “Adding Cogen Cleaning Technology to the RIG service platform meets the market request to be a single source engineered pre-commissioning and reliability services company. Cogen Cleaning Technology is the global market leader with a proven track record of executing large scale pre-commission projects,” said Gregg Alper.

“We are happy to have Gregg and his team join our platform of companies. Mr. Alper is a managing partner and directly involved with all aspects of the combined companies. This service expansion puts our customers first, by forming a single source on-track, on-budget, critical path, engineered solution provider. Gregg and his team will be a valued part of our continued growth,” said Jason A. Bandy.

About PetrolinkUSA, LLC

PetrolinkUSA ( has locations throughout the U.S., with primary service operation in Houston, Texas, PetrolinkUSA performs technically advanced oil flushing, chemical cleaning and other emergency decontamination services to guarantee system cleanliness on critical turbine, compressor and hydraulic systems in the US, Canada and Mexico. The company was founded in 1989 and is experiencing consistent growth by providing the market with technically trained operators and engineers. For more information please call 800-770-4510 or contact [email protected]

Our RIG Leadership Mindset

At RIG, we take pride in condition monitoring and predictive maintenance done the right way. We apply hard work, intentional thought, integrity, and transparency every day to deliver the quality service our clients rely on. To consistently meet that standard day in and day out, it takes a world-class team. And it takes a leadership approach that helps that team max out their abilities and empower every team member to shape the way we grow as a company.

The RIG leadership approach relies heavily on fostering an ongoing dialogue throughout our business. Every person is engaged to shape our vision, our service and the way our company develops a culture of quality.

We wanted to share a bit about our approach, and after digging around our internal log of resources, found a great one that not only summarizes our values but can also be a strong resource for leaders in any business we touch. Below is combination of materials from that resource, a Harvard Business Review research guide that explores a conversational leadership model, and some of the keys that help us in our business.

The Changing Landscape: Why Our Leadership Approach Focuses on Open Dialogue

We believe traditional “command-and-control” management isn’t suited to the modern challenges of today’s growing business and plant environments. New communication strategies are taking the place of the old model to help manage information flow to, from and among employees in an open conversation. The new organizational conversation model is less formal and top-down and now looks more like ordinary, person-to-person conversation.

Conversation is happening every day in every company — that’s always been true. But today, with social networks and instant information dissemination, it can spread well outside of the company, and management largely doesn’t hold control over it anymore.

Forward-thinking leaders and companies find ways to use conversation to manage the flow of information openly and honestly. Traditional, one-way broadcast messaging has become a largely outdated practice that’s being replaced by a new conversational model, where conversation is two-way and directed throughout the entire organization.

The Old Model: Corporate Communication

In traditional internal corporate communications, information flow has largely been top-down and formal. Corporate messages have been broadcast to employees through print newsletters, memos and speeches. The top executive leadership created and controlled messaging, while employees were passive consumers of information.

Communications were fragmented, reactive and ad hoc, not necessarily structured with tremendous intention on an ongoing basis. Leaders would assert agendas to achieve strategic alignment, and employees in many companies were largely along for the ride and in the dark on many key decisions.

The New Model: Organizational Communication

Today, teams expect an open, ongoing dialogue that’s genuine and inclusive to all employees. With the right framework, team members will not only listen to and understand the vision, but also help shape it and ensure it pervades the company culture.

Communication in the new, conversational model is personal and direct. Leaders value trust and authenticity, talk with employees, not at them. Organizational culture fosters back-and-forth, face-to-face interaction, with leaders relinquishing some control over content. But the reward for leaders is that employees become active participants in organizational messaging and gain a sense of ownership and belonging that improves the whole company. One key component in this new model is a clear agenda informs all communication — this requires leaders to carefully explain the agenda to employees then allow strategies and tactics to emerge out of a cross-organizational conversation.

The Elements of Organizational Conversation

There are four key elements to the organization conversation communications model:

  • Intimacy — How leaders relate to employees
  • Interactivity — How leaders use communication channels
  • Inclusion — How leaders develop organizational content
  • Intentionality — How leaders convey strategy


Here’s what it looks like to foster intimacy in corporate communications:

  • Minimize the distance between leaders and employees
  • Leaders seek and earn trust from employees by listening to people at all levels of the organization
  • Conversation is directly speaking personally, transparently and authentically with team members
  • Communications are less corporate and more casual in tone — less about issuing orders and more about taking questions
  • This involves intentional listening to employees at all levels — often through structured settings, but also in unstructured personal interactions to glean insights into every aspect of the business
  • Be open about asking for criticism from employees, and take the criticism seriously to improve leadership — if the CEO of Duke Energy can do it, so can you


 Interactivity involves:

  • Promoting dialogue in a two-way conversation
  • Embracing unpredictability of vital dialogue
  • Providing employees the tools and platform to speak up
  • Promoting an interactive culture
  • Developing values, norms and behaviors that create a welcoming space for dialogue
  • Unscripted and personal interviews of leaders can be a strong tool to foster genuine communication and invite dialog


Inclusion involves:

  • Expanding employees’ roles
  • Personal conversation that allows employees to contribute their ideas and take ownership in the business
  • Having employees generate content that makes up the company’s story, such as blog posts, social media posts, internal communications and orientations
  • Focusing on the role employees play in the process to get close to other team members and to leaders in the organization
  • Allowing team members to act as brand ambassadors, thought leaders and story tellers


All of these interactions benefit from the same leadership and intentionality that executives and managers bring to the table. Be intentional and have goals in mind when it comes to communications, but you have make it rich and rewarding for the employees to get them to engage.

Here’s what that looks like:

  • Give employees a sense of direction
  • Don’t allow communications and company-wide conversations to be aimless
  • Align the shared conversation with the strategic vision of the company (and help form it)
  • Bring closure to the company-wide communications process
  • Convey strategic principles, not just by asserting them, but by explaining them — generate consent rather than commanding assent
  • Have leaders speak extensively and explicitly with employees about the vision that underlies executive decision-making — be transparent and genuine
  • Gives team members a high-level view of the business
  • Also give employees a part in developing the governing strategy
  • Tech giant Infosys is an example: executives developed a list of 17 trends, then held open forums (online) with employees
  • Employees helped develop ideas for taking advantage of and responding to trends

What It Means to Us

At RIG, we emphasize listening to our employees, rather than just speaking to them. Our team members engage us in an open, team-driven exchange of ideas, and we heavily involve our team in telling our company story. Every member of RIG is not only a representative of our brand, but a true ambassador of it, helping to shape it and share it with our clients, vendors and the public.

What that means for us? Our future isn’t just in the hands of our executive leadership. It’s in the hands of every member of our team. And that means it’s in good hands.

Is Self Performing Flushes Costing You?

Self-Performing vs Flushing Contractor

Cost savings on hourly rates of internal labor vs. contract personnel is only a small portion of the flushing expense. There are many factors to take into account that are not quantified in the hourly rate. Most specifically is time. The total hours which can be impacted by flushing a unit with the systems pump and filters.

System pumps do not generate the same turbulent flow (Reynolds Number) that an off-board system can generate. Taking longer to move contamination out of the system or worse, leaving larger particle behind. For example, most circulating systems on board pumps will generate between a 6,000 -10,000 Reynolds number. While this is turbulent flow it is not enough turbulence to pick up and move all the particles sitting in the bottom or traps in the pipe. Leading to potential catastrophic failures in an inopportune time. Flushing with system pumps on average take up to three times longer than sizing the right off board system for the job.

In addition, most lubricant circulation systems utilize a filter between
5–15 microns in size and a Beta rating of 200. RIG utilizes 2.5 micron filters at a Beta 1000. Increasing efficiency and minimizing the time to meet the OEM specified particle count.

Other costs include the materials utilized to bypass critical components and on site particle count analysis. RIG performs operational surveys with experienced Flushing Project Leads. Creating a materials list and pulling from our shelves of fittings and racks of pressure tested hoses to custom build the jumper package for your unit. RIG includes on site particle count analysis with a portable calibrated Particle Counter. This allows for real time data to know when the target cleanliness has been met. Without this equipment, it can take up to two days to get analysis back from a laboratory…. And that is if it is expedited!

Lastly is the cost of additional projects the site employees could be doing. More and more facilities are running lean with personnel and just do not have the manpower to execute the flush properly. Leading to a partial flush and unable to complete other vital tasks.

Before you decide to perform your flush in house, speak to one of RIG’s experienced flush leaders. In the end it might save you money and get your system to the level of cleanliness it needs.

Foreign Material Exclusion

What is Foreign Material?

To put it in a simply, Foreign Material is any material that does not belong. For this discussion, we are going to focus on industrial lubricants and service contractors.

Common Foreign Materials in this category can include anything from:

  • Particulates
  • Comingled lubricants
  • Lint / fibers
  • Moisture

Where does foreign material come from?

Foreign Material can come from many locations including but not limited to:

  • Dust, dirt, airborne particles while a system is open
  • Rice Paper (Weld Purge Paper)
  • Rags, Oil Pads
  • Improper draining and storage of equipment and fittings.
  • Welding, grinding activities

How do you protect yourself?

As with any service, the work performed is only as good as the contractor you use. What does that mean?

  • Does your contractor understand Foreign Material Exclusion?
  • Do they use proper techniques to drain equipment and hoses going from one site to another?
  • How does the contractor maintain their equipment? Is it in good working order and presentable.
  • Are the materials they bring in good condition? Are they carbon-steel or stainless? If carbon, are they rust free?
  • How are the contractors transporting their hoses? Are they blinded and drained?
  • Does the contractor perform a final inspection when performing reservoir cleaning to verify all material are removed? In extreme cases, do they inventory items in and out of reservoir?

What can you do?

First and foremost, ask questions.

  • What precautions does your company take for Foreign Material Exclusion?
  • What type of product was in your system last?
  • Will you need 100 gallons (example) to purge out your hoses and equipment?

Secondly, do not hesitate to inspect equipment upon arrival. Make sure the contractor understands FME is a priority to your site and include in the plan.

At RIG, we pride ourselves in being solutions providers. Using proper FME techniques is one way we ensure we bring our technical expertise to our clients. Always verify proper FME processes are followed and you can save both time and money when executing lubrication related services.

For more information on how RIG can help with your lubrication services please call 800-770-4510.

RIG Emphasis on Pre-Commissioning Safety

At RIG, pre-commissioning safety is paramount, and we have put measures in place to reduce the risk of injury and damage to personnel and equipment. Safety is important to us because it protects our crew (whom we like, or else we wouldn’t employ them) and it protects you from liability and risk.

Our crew takes ownership and responsibility for their safety and wellbeing on every worksite. They are trained to be observant and detect potential hazards, reporting any instances that could cause injury to personnel or damage to equipment. Precautions taken during every phase of the job, from pre-commissioning through completion, ensure successful delivery of your services.

Things we do to create a safe work environment while on-site include:

  • Hire only highly trained MLA 1 & MLA2 trained & certified technicians that we trust to be on our crew — all of our guys have proven on-site safety track records
  • Use high-quality materials and proper tools to reduce the risk of leaks and injuries
  • Always wear proper PPE onsite including steel-toed boots, hard hats, flame-retardant clothing, safety glasses, and hearing protection equipment
  • Conduct internal safety observations and daily safety tool box talks
  • Lock-out tag-out any equipment before maintenance
  • Walk-down the site before any job to pre-plan procedures and address any logistics so there are no surprises
  • Pre-meet with your site coordinator to discuss and plan for further safety precautions to prepare our technicians ahead of time

We proactively pursue our goal of zero quality defects, environmental incidents and OSHA recordable incidents. We do our due diligence to create and maintain a safe working environment throughout our time on-site. By taking the necessary precautions and following the proper procedures from day one, we significantly reduce the risk and liability for you while making sure our valuable crew members make it home safely.

For more information, or if you have any questions, contact one of our certified technicians today at 800-770-4510.

The #1 Thing Most EPC’s Forget that Will Cost You Later

Did you remember to plan access points for pre-commissioning and cleaning procedures? You would be surprised how many EPC’s can’t answer this with a yes. Why does it matter? Can’t we just find a way to get in there and clean the system anyway?

Closed systems with no access points at all are fairly common. We can’t tell you how many times we’ve had to cut into existing piping or, occasionally, couldn’t clean a system at all because there was simply no way in. The problem with either of those scenarios is that you are stuck with two crappy choices: spend money ripping apart process equipment/piping or significantly lower the lifetime value and ROI of your systems by not properly cleaning them.

There is a better way!  Pre-engineering for pre-commissioning and cleaning. In other words, planning for future system cleaning. When should you start planning for this? As early as possible. Bringing your pre-commissioning partners into the early drawing development and P&ID designs will save lots of headaches down the line and improve your overall project outcome. Our team has many years of experience cleaning all types of systems, and that real-world knowledge can help shape piping and plant designs that mean debris, mill scale, varnish and contaminates don’t ruin a perfectly good plant.

If you are an EPC, this means you have a lot less redesigning to explain to your end-client. As an end-client, this reduces unplanned expenses and ensures systems are running at peak conditions as long as a possible. For us, it means we can do our jobs more effectively and help plants stay clean and safe. A win-win-win if we’ve ever heard of one!

To learn more about our pre-engineering for pre-commissioning services, contact us or call: 800-770-4510.

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